Here are five reasons why a standardized service contract will make your business better:
SPECIALISTS ARE BETTER THAN GENERALISTS
Standardized service means the provider’s employees repeat the same process many times. And with that repetition comes increased competence.
Offering a standard set of services on contract means customers get served faster.
SHORTER TURNAROUND TIME
Customers get to see a service providers fast when that service provider specializes in just a couple of services and also get their issue fixed faster.
ECONOMIES OF SCALE
The more the service provider can specialize and standardize their service, the better the pricing they get and the more savings they can pass onto you.
FIXED, BEFORE IT BREAKS
When there’s an ongoing relationship, a service provider starts to know what you need – even before you do. That will go a long way toward fixing problems before they start.
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